Use the right cable on your display. Check the documentation that arrived with your display and be sure to have the proper cable to connect your display. Most of our newer docking stations involve both of those HDMI and DisplayPort outputs to decrease the need For extra adapters or adapter https://usb-c-connector66531.thenerdsblog.com/31830625/the-smart-trick-of-usb-to-hdmi-that-no-one-is-discussing