Emotional intelligence in AI chatbots refers to the ability of chatbots to recognize understand and respond to human emotions in a natural and supportive way. Instead of only giving basic answers these chatbots analyze tone, choice of words and even typing speed to detect how a user might be feeling such as stressed upset or happy. By adjusting their responses to match the user’s emot... https://greatamerican.ai/emotional-intelligence-in-ai-chatbots-technologies-benefits-implementation/